Let’s face it—repairing or replacing your roof probably isn’t on your list of “fun weekend activities.” But it’s one of those big homeowner responsibilities that can’t be ignored. A solid, well-built roof doesn’t just keep the rain out—it protects your family, boosts your home’s value, and gives you peace of mind when storms roll in. Knowing how to choose a roofing contractor is key to making sure the job gets done right the first time.

Now, here’s the catch: finding the right roofing contractor. Cue the endless Google searches, conflicting reviews, and the dreaded decision fatigue. With so many companies claiming they’re the best in the business, how do you actually know who to trust?

That’s where we come in.

In this guide, we’re breaking down exactly what to look for when hiring a roofer—from the must-ask questions to the red flags to avoid. Whether you’re dealing with a leak, planning a full replacement, or just want to be prepared before things get messy, this guide will help you choose a contractor who’s reliable, professional, and worth every penny.

Let’s get into it—and get you one step closer to a roof you can count on.

First Things First: Check Their Credentials

Before you even think about signing anything, hit pause and make sure the contractor you’re considering is the real deal. Roofing is no DIY picnic—it involves heights, heavy materials, and a whole lot of know-how. If something goes wrong and the contractor isn’t properly covered, you could end up footing the bill. Yikes.

So what should you look for? Make sure they’ve got all their ducks in a row:

License – Every trustworthy roofing contractor should have the proper licenses to operate in your state or local area. No license = no go.
Insurance – They should carry both liability insurance (to protect your property) and workers’ comp (to protect you if someone gets hurt on the job).
Certifications – Some roofing manufacturers actually certify contractors to install their products. These badges of honor show that the contractor’s trained and knows what they’re doing.

Pro tip: Don’t just take their word for it—ask to see the documentation. A legit contractor won’t hesitate to share their credentials. If they get cagey? That’s your cue to run for the hills.

Experience Isn’t Everything – But It’s Pretty Darn Close

When it comes to roofing, you don’t want to be someone’s “learning experience.” A contractor’s track record can tell you a lot about what kind of job they’ll do on your home. The more experience they have, the better they usually are at handling surprises, staying on schedule, and delivering top-notch work.

Here’s how to dig into their background:

Years in Business – Longevity matters. If they’ve been around for a while, it usually means they’re doing something right (and not ghosting customers after cashing the check).
Online Reviews – Scope them out on Google, Yelp, and the Better Business Bureau. Real customer feedback can give you a sense of how they treat people—and how they handle issues if something goes sideways.
Local References – Ask for names and numbers of nearby clients. A solid contractor will happily connect you with satisfied homeowners.

Take Sam Karam & Sons, for example—they’ve built a stellar reputation over the years by consistently delivering high-quality roofing services. When you check a contractor’s history, you’re not just hiring their skills—you’re hiring their trust factor, too.

Warranties: Your Roof’s Safety Net

Let’s be real—roofs aren’t cheap. So if something goes wrong, you want to know you’re covered. That’s where warranties come in. A strong warranty shows that the contractor actually stands behind their work (not just until the check clears). The better the warranty, the more peace of mind for you.

Here’s what to ask about:

Workmanship Warranties – These cover any issues caused by installation mistakes. Basically, if it leaks because of how it was installed, you’re not footing the bill.
Manufacturer Warranties – These protect you if the roofing materials themselves are defective. (Spoiler alert: It’s not always the roofer’s fault.)
Transferability – Planning to sell your home someday? A warranty that transfers to the new owner can be a nice little bonus that sweetens the deal.

Pro tip: A good contractor won’t just mention their warranty—they’ll explain it clearly and in writing. If they’re vague or dodging your questions? That’s a red flag waving in the wind.

Let’s Talk Money (But Don’t Let It Be the Only Thing You Consider)

We get it—price matters. But when it comes to your roof, going with the cheapest option can sometimes cost you way more in the long run. If a quote seems too good to be true, there’s a good chance it is. Lowball bids can mean cut corners, surprise fees, or shoddy work you’ll end up having to fix later.

Here’s how to shop smart:

Get Multiple Quotes – Don’t just go with the first estimate you get. Comparing a few helps you spot what’s fair—and what’s fishy.
Ask for a Breakdown – A legit contractor will give you a detailed, itemized quote so you know exactly what you’re paying for. No surprises = happy homeowner.
Be Cautious With Upfront Payments – A small deposit is normal, but if someone asks for the full amount before lifting a hammer? Big red flag.

Reputable companies believe in keeping things honest. They offer transparent pricing, no sneaky fees, and flexible payment options—because getting a new roof shouldn’t come with sticker shock.

Communication is Key (Seriously, Don’t Skip This Part)

Ever try getting in touch with a contractor and feel like you’re shouting into the void? Yeah… not a great sign. A contractor should be easy to reach, quick to respond, and professional from the very first conversation. Good communication isn’t just nice—it’s essential for keeping your project stress-free.

Here’s what to keep an eye (and ear) out for:

Clear Communication – Are they answering your questions? Are they putting things in writing? If yes, gold star. If not, keep looking.
Punctuality – Showing up on time for appointments and estimates isn’t just courteous—it shows respect for your time and signals reliability.
Willingness to Explain – A great contractor doesn’t just talk at you; they walk you through your options, answer your questions, and help you feel confident—not pressured.

Bottom line? Smooth, open communication means fewer surprises, less stress, and a way better experience from day one to project wrap-up.

Safety First: Because Nobody Wants a Roofer on a Wobbling Ladder

Let’s be real—roofing isn’t exactly a walk in the park. It’s physically demanding, involves serious heights, and comes with its fair share of risk. That’s why safety should never be an afterthought. A contractor who takes safety seriously isn’t just protecting their crew—they’re also protecting you and your property.

Here are a few smart questions to ask:

What safety precautions do you take on the job? – Helmets, harnesses, secured ladders… you want to hear specifics, not vague “oh, we’re careful” answers.
Are your workers trained in safety procedures? – Training matters. A well-trained crew knows how to avoid accidents and handle tricky situations.
Do you comply with OSHA regulations? – This one’s big. OSHA sets safety standards for a reason. Make sure your contractor is on board.

Contractors who prioritize safety are way less likely to run into job site issues or delays—and that means your roof gets done right and on time.

Timing Is Everything (Especially When Your Roof’s Involved)

You’ve done the research, picked your contractor, and you’re ready to roll… but hold up—when can they actually start? Roofing schedules can vary big time. Some crews are booked out for weeks (or even months), while others might be able to start right away. Knowing what to expect upfront can save you from a whole lot of scheduling headaches.

Here’s what to ask:

How soon can you start the job? – If your roof’s in rough shape, you’ll want someone who can begin sooner rather than later.
How long will the project take? – Is it a quick fix or a week-long job? Clear timelines help you plan life around the project.
What happens if there are weather delays? – Mother Nature loves to keep us guessing. Make sure your contractor has a plan for rain, wind, or snow delays.

Getting the timeline nailed down means fewer surprises, less stress, and a smoother project from start to finish. Because nobody wants to live under a half-finished roof, right?

Cleanup Counts: Because No One Wants to Find Nails in Their Lawn

Let’s be honest—roofing isn’t the tidiest job. Between shingles, nails, and random debris, your yard can start looking like a construction zone real fast. But a good contractor? They’ll treat your property with respect and leave it looking as clean (or cleaner!) than when they arrived.

Here’s what to ask before they pack up the ladders:

Do you remove all debris after the job is done? – A thorough cleanup should be part of the deal, not an afterthought.
Do you check for stray nails in the yard? – Nail magnets exist for a reason—your bare feet and your lawn mower will thank you.
What happens if there are issues after the job is complete? – A reliable contractor will have a process for follow-ups or fixes if something’s not right.

Bottom line? A quality contractor won’t leave you with a mess—or ghost you if problems pop up later. They’ll make sure everything’s buttoned up, cleaned up, and good to go.

You’ve Got This: How to Choose a Roofing Contractor

Finding the right roofing contractor might feel overwhelming at first, but it doesn’t have to be. When you take the time to ask the right questions, check credentials, and go with a company that’s earned its reputation, you can feel confident your home is in good hands.

And if you’re looking for someone you can actually count on? Sam Karam & Sons has your back. With years of experience, top-notch craftsmanship, and a no-nonsense commitment to quality, we make roofing smooth, stress-free, and even kind of exciting.

Let’s get your roof taken care of—reach out today for a free consultation, and let’s protect your home, together.